AI answers with OpenAI
When enabled, OpenAI helps the system understand natural questions and prepare flexible answers based on approved restaurant knowledge.
The AI waiter uses an approved restaurant knowledge base to answer common questions about opening hours, address, contact details, pickup, delivery, menu items and QR ordering. If an external AI service is unavailable, it continues with local knowledge-base answers.
When enabled, OpenAI helps the system understand natural questions and prepare flexible answers based on approved restaurant knowledge.
When the external AI service is disabled, unavailable or too slow, the system automatically continues with local answers.
The AI waiter is for business information and ordering guidance. It does not replace staff for payment disputes, refunds, complaints, allergy-risk confirmation or other matters requiring human judgement. Do not send card numbers, passwords, identity documents, medical information or other confidential data.
Ask about system features, plans, prices, kiosks, QR ordering or kitchen KOT.
Answers are informational and based on the approved knowledge base. Formal quotes, deadlines, integrations and contract terms are always confirmed by our team.
See QR ordering, mobile waiter ordering, self-service kiosks, kitchen KOT, reports and the AI Waiter working together.