AI Waiter

An AI waiter for multilingual guest assistance and ordering guidance

The AI waiter uses an approved restaurant knowledge base to answer common questions about opening hours, address, contact details, pickup, delivery, menu items and QR ordering. If an external AI service is unavailable, it continues with local knowledge-base answers.

What can customers ask?

Are you open today?Do you offer delivery?Can I collect my order?How long does delivery take?Do you have mild dishes?How does QR ordering work?Where is the restaurant?How can I contact staff?

Two answer modes for reliable operation

AI

AI answers with OpenAI

When enabled, OpenAI helps the system understand natural questions and prepare flexible answers based on approved restaurant knowledge.

LOCAL

Local knowledge base

When the external AI service is disabled, unavailable or too slow, the system automatically continues with local answers.

SECURITY

Security and clear boundaries

  • CSRF protection and origin checking
  • Request rate limiting
  • Warnings against sensitive information
  • OpenAI can be fully disabled
  • Automatic cleanup of temporary data
  • Important questions are referred to staff

Do not send sensitive information

The AI waiter is for business information and ordering guidance. It does not replace staff for payment disputes, refunds, complaints, allergy-risk confirmation or other matters requiring human judgement. Do not send card numbers, passwords, identity documents, medical information or other confidential data.

AI

Try the AI Waiter

Ask about system features, plans, prices, kiosks, QR ordering or kitchen KOT.

You are talking to an artificial intelligence system

Answers are informational and based on the approved knowledge base. Formal quotes, deadlines, integrations and contract terms are always confirmed by our team.

AI
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Ready to simplify ordering in your restaurant?

See QR ordering, mobile waiter ordering, self-service kiosks, kitchen KOT, reports and the AI Waiter working together.