An integrated digital ordering and restaurant management platform for European hospitality

01

Ordering scenarios and order channels

Guests and staff can choose the most practical ordering method for the situation, while every order reaches the same back office.

• A separate QR code for each table with automatic table recognition
• Browse by category or search by dish name or number
• Variants, flavours, add-ons, single choice, multiple choice and required options
• Item notes such as no chilli, less salt or no spring onion
• Online pickup and delivery orders
• POS, phone and waiter-assisted ordering
• Guests can call a waiter from the QR page

02

Menu management

Maintain the menu centrally and synchronize changes to QR ordering, the website, POS, waiter assistant and kiosks.

• Dishes, categories, item numbers and prices
• Photos and multilingual descriptions
• Availability and temporary sold-out status
• Sizes, variants and price differences
• Add-ons, flavours and extra charges
• Menu configuration by order type

03

Orders and POS

Manage dine-in, pickup, delivery, phone, waiter, kiosk and AI-assisted orders in one place.

• Current and historical orders
• Order channel, type and status
• Table number, pickup number and customer details
• Item details, item notes and order notes
• Payment status, outstanding amount and partial payment
• Cancellation, completion and reprinting

04

Smart kitchen KOT

Submitted orders enter the kitchen automatically with a sound alert, giving staff a clear view of preparation details and status.

• Real-time display of new orders
• Table, pickup number or delivery type
• Quantities, variants and notes
• In preparation, completed and cancelled statuses
• Multiple kitchens or preparation stations
• Kitchen ticket printing
• Automatic classification by starters, soups, staples, meat, seafood, vegetables and drinks

05

Tables, areas and reservations

Model the actual restaurant layout and manage areas, tables, active orders and reservations.

• Dining room, private room, terrace, floors, bar and outdoor area
• Table number, area and table status
• Current order, guest count and assigned waiter
• A dedicated QR code for each table
• Reservation name, phone, date, time and party size
• Assigned table, special notes and reservation status

06

Customer management

Keep the restaurant’s own customer details and order history to build a direct customer channel.

• Name, phone and email
• Delivery addresses
• Order history and spending records
• Customer notes and usual order information
• Feedback and comments
• Less dependence on customer data held by third-party platforms

07

Staff and permissions

Create separate accounts for different roles and expose only the functions required for each job.

• Owner, manager, cashier and waiter
• Kitchen staff, drivers and back-office users
• Permissions to view, create, change and cancel orders
• Payment, billing and reporting permissions
• Menu, staff, reservation and customer permissions
• Expense and system-setting permissions

08

Payments and bills

Record payment methods and bill status while the restaurant continues to receive its own operating revenue.

• Cash, card and online payment records
• Unpaid, paid and partial payment
• Outstanding balances and payment details
• Bill printing and reprinting
• Payment status tracking
• Funds go to the restaurant’s own account or payment device

09

Business reports

Use actual order data to understand performance and reconcile finances.

• Daily, weekly, monthly and custom-date revenue
• Order counts and dine-in, pickup and delivery statistics
• Dish, category and best-seller statistics
• Payment-method and staff-sales statistics
• Cancelled orders, expenses and income comparison
• Tax-related data and report exports

10

Expense management

Record day-to-day operating costs and compare them with sales.

• Food and beverage purchases
• Cleaning supplies
• Repair and transport costs
• Utilities
• Temporary and other operating expenses
• Search by date and category

11

Waiter requests

Guests can send service requests from the QR page and staff can see the corresponding table.

• Call a waiter
• Request the bill
• Request cutlery
• Request table cleaning
• Ask for help
• Reduce repeated waving and searching for staff

12

Theme and branding

Each restaurant gets its own branded ordering experience rather than a generic third-party marketplace page.

• Restaurant name and logo
• Brand colours and page theme
• Dish and homepage images
• Contact details and opening hours
• Pickup and delivery information
• The restaurant’s own domain or entry point

13

Multilingual support

Designed for Europe’s multilingual hospitality environment so guests can browse and receive help in a familiar language.

• Slovenian
• Chinese
• English
• German
• Multilingual dishes, categories, buttons and prompts
• Multilingual kiosk and AI waiter

14

Scalability and multiple locations

Use the system for one venue and expand to more areas, kitchens, devices and business locations as needed.

• Multiple areas and floors
• Multiple kitchens and preparation stations
• Multiple POS terminals, tablets and kiosks
• Independent configuration for each business location
• Suitable for busy venues and restaurant groups
• Management and billing by business location